Privacy Policy

Effective Date: September 30, 2026
Last Updated: September 30, 2026

CloudSource Global, Inc. (“CloudSource,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cloudsource.us, communicate with us, request an assessment or information about our services, or otherwise interact with CloudSource.

This Privacy Policy applies to information collected through our public website and related business communications. Information CloudSource processes on behalf of customers in connection with managed services may also be governed by the applicable customer agreement, service agreement, or other contractual terms.

1. Information We Collect

Information You Provide to Us

We may collect information you voluntarily provide when you:

• Contact CloudSource
• Submit a website form
• Request information about our services
• Request or participate in a technology or security assessment
• Communicate with us by email, telephone, or text message
• Become or inquire about becoming a customer or business partner

This information may include your name, business name, job title, email address, telephone number, domain name, and information you choose to provide about your organization’s technology environment, security concerns, or business needs.

We ask that you not submit sensitive personal information through general website forms unless specifically requested by CloudSource through an appropriate method.

Technology and Security Assessments

CloudSource offers technology and security assessments designed to help organizations better understand their current environment.

The assessment generally begins with a conversation in which we ask questions about your organization’s technology, security practices, systems, concerns, and current state. We use the information provided during that process to evaluate the environment and prepare findings or recommendations for you.

Information provided during an assessment is used for the purpose of performing the requested assessment, communicating with you, and, where appropriate, discussing services that may address identified needs.

Publicly Available Security Information

Certain tools or assessment processes may evaluate information that is publicly available about an organization’s internet domain or technology environment.

For example, CloudSource may review publicly observable information relating to domain configuration, email security, or other externally visible technology and security characteristics.

These activities are intended to help identify potential areas for further review and do not involve unauthorized access to private systems.

Results from automated or publicly available information should not be considered a guarantee of security, a vulnerability assessment, penetration test, or formal compliance determination unless specifically stated otherwise in a separate agreement.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser and device information
• Operating system
• Pages viewed
• Date and time of visits
• Referring website or source
• General usage and performance information

We currently use Google tools to help us understand website performance and usage.

We do not currently use website information for behavioral advertising or retargeting.

2. Cookies and Similar Technologies

Our website and the technology providers supporting it may use cookies or similar technologies that are necessary for website functionality, security, performance, or analytics.

CloudSource does not currently use cookies for behavioral advertising or retargeting.

If our use of cookies or tracking technologies materially changes, including the introduction of advertising or retargeting technologies, we may update this Privacy Policy and implement additional notices or consent mechanisms where required.

3. How We Use Information

CloudSource may use information we collect to:

• Respond to inquiries and requests
• Communicate with prospective and existing customers
• Conduct requested technology or security assessments
• Prepare findings and recommendations
• Provide and support CloudSource services
• Understand and improve our website
• Maintain the security and integrity of our website and systems
• Diagnose technical issues
• Maintain business and customer records
• Prevent fraud, misuse, or security incidents
• Meet contractual, regulatory, and legal obligations
• Protect CloudSource, our customers, and others
• Communicate about services where appropriate and permitted by law

Submitting a website inquiry does not automatically enroll you in a general marketing email list.

If CloudSource introduces marketing subscriptions in the future, we may provide a separate method for users to subscribe or otherwise obtain any consent required by applicable law.

4. How We Share Information

CloudSource does not sell personal information for monetary compensation.

We may disclose information when reasonably necessary to:

• Service providers that help us operate our website, communications, infrastructure, or business
• Professional advisers such as attorneys, accountants, or insurers
• Technology providers used to provide requested services
• Government authorities or other parties when required by law or legal process
• Protect the rights, security, property, or safety of CloudSource, our customers, or others
• Complete a merger, acquisition, financing, restructuring, or sale of some or all of our business, subject to appropriate protections

Service providers receiving information from CloudSource are expected to use it for the purposes for which it was provided and subject to applicable contractual and legal requirements.

Notwithstanding anything else in this Privacy Policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to third parties or affiliates for their marketing or promotional purposes.

5. SMS & 10DLC Compliance

CloudSource Global, Inc. complies with applicable A2P 10DLC messaging requirements for its SMS and MMS communications.

Where required, SMS consent is obtained before messages are sent. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any product or service.

Recipients may opt out at any time by replying STOP. For assistance, reply HELP or contact CloudSource at 954-800-1800 or support@cloudsourceinc.com.

CloudSource honors applicable opt-out requests in accordance with applicable law and carrier requirements.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers that support the delivery of our messaging services, such as telecommunications carriers, messaging platforms, and other vendors necessary to transmit and manage communications on our behalf. Such providers may use the information only as necessary to provide those services or as otherwise permitted or required by law.

CloudSource does not sell mobile telephone numbers, SMS opt-in information, or SMS consent information.

6. Customer Use of SMS and MMS Services

CloudSource may provide CloudVoice and other VoIP and communications services that enable business customers to send and receive SMS or MMS messages.

Customers using these capabilities are responsible for their own messaging programs and for complying with applicable laws, regulations, carrier requirements, and industry standards, including requirements relating to campaign registration, recipient consent, opt-in disclosures, message content, opt-out requests, and recordkeeping.

CloudSource’s Privacy Policy does not constitute consent on behalf of a customer’s message recipients and does not replace a customer’s own privacy policy, terms and conditions, messaging disclosures, or other compliance obligations.

7. Google and Other Service Providers

CloudSource uses third-party technology providers, including Google tools, to support website analytics, business operations, and other functions.

These providers may process limited information on our behalf in accordance with their own contractual terms and privacy practices.

We may add, replace, or discontinue service providers as our business and technology needs change.

8. Data Security

As a technology and cybersecurity company, CloudSource takes the protection of information seriously.

We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure, taking into account the nature of the information and the circumstances in which it is processed.

No method of electronic transmission or storage is completely secure, however, and no organization can guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, meeting contractual obligations, resolving disputes, protecting our legal interests, and complying with applicable laws.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

10. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights relating to your personal information.

These may include the right to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices available under applicable law.

Requests may be submitted to: legal@cloudsourceinc.com

We may need to verify your identity before completing certain requests. We will respond to valid requests as required by applicable law.

11. Children’s Privacy

CloudSource provides business technology services, and our website is not directed toward children.

We do not knowingly collect personal information from children through our website for purposes unrelated to legitimate business or service activities. If we become aware that information has been collected from a child in circumstances requiring deletion or parental authorization, we will take appropriate action.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

CloudSource does not control the privacy, security, or content practices of those third parties. We encourage visitors to review the privacy policies of third-party websites before providing personal information.

13. Future Changes to Our Practices

CloudSource’s services and technology will continue to evolve.

We may introduce additional website functionality, communications tools, analytics, advertising technologies, or other services in the future.

If those changes materially affect how we collect, use, or disclose personal information, we will update this Privacy Policy and provide additional notices or choices when required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

The Last Updated date at the top of this page will identify the most recent revision.

Material changes may be communicated through the website or by other appropriate means where required.

15. Contact Us

Questions or requests regarding this Privacy Policy or CloudSource’s privacy practices may be directed to:

CloudSource Global, Inc.
3301 N. University Drive, Suite 100
Coral Springs, FL 33065
United States
Email: legal@cloudsourceinc.com
Phone: 954-800-1800
Website: cloudsource.us

See also: CloudSource Terms of Use